Sign-in and verification
Sign-in and verification
Questions about the sign-in step itself — why you are asked to sign in again, why you are asked to verify once more, and what to do when verification fails.
This category covers "the sign-in step", not the account's state: the account is fine and the verification methods still exist, but this step is stuck.
Questions
| Question | Page |
|---|---|
| Why am I always asked to sign in again, why does a new device lose the session | Why sign in again |
| Why am I asked to verify once more when changing settings or deleting data | Why verify again |
Boundaries
| Symptom | Belongs here | Does not |
|---|---|---|
| Session expiry, revocation, losing the session on a new device | Yes | — |
Step-up challenges (acr / max_age) | Yes | — |
| Passwords, verification methods, device lists | Account and security | — |
| An application asking for authorization repeatedly | Authorization and permissions | — |
Related
- Protocol details of authentication strength and step-up: Authentication strength
- Session management endpoints: Endpoint index